Thank you for shopping with Empaths Rising. Every order is prepared with care and intention to ensure a smooth and mindful delivery experience.
Processing Time
All orders are processed within 2–5 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details. Please note that processing may take a little longer during holidays or high-demand periods.
Shipping Time
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US Orders: Typically arrive within 5–10 business days after processing.
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International Orders: Usually take 10–20 business days, depending on location and customs clearance.
Shipping Rates
Shipping costs are calculated at checkout based on your destination and order weight. Free shipping may be offered during special promotions or on specific products.
Tracking Your Order
You’ll receive a tracking link via email once your order ships. If you don’t see it, please check your spam or promotions folder.
Delays and Issues
Delays may occur due to customs, postal service issues, or unforeseen circumstances. If your order is significantly delayed, contact us at support@empathsrising.comand we’ll assist promptly.
Lost or Damaged Packages
If your order arrives damaged or doesn’t arrive at all, please email us within 7 days of the expected delivery date with your order number and photos (if applicable). We’ll make sure to resolve it with care.
International Customs
Buyers are responsible for any customs duties or taxes that may apply to international shipments.
At Empaths Rising, we value your trust and will always do our best to ensure your order reaches you safely and with positive energy.